You can request a refund of your account balance once the festival ends, and you have up to 6 days from Tuesday, September 17 at 10:00 local time through the organizer’s website. Once your refund has been approved, we will initiate the payment in your bank account. You will receive the amount due in a certain number of days, depending on the policies of your bank or the issuer of your card. Refunds take up to 7 business days from the date you made the claim to reach your bank account and have a commission of € 1.
Drink offers will not be refundable.
In the case of refunds, it takes up to 7 business days from the date you made the claim, to reach your bank account (depending on where you live and your bank).